Phone Presence
February 9, 2008 – 6:01 pmOne of my big pet peeves is corporate sales professionals that don’t have a good phone presence. Some of them actually have pretty bad ones. Yes, I know that some sales reps never sell via the phone but I really don’t care. If you are having sales success with poor phone presence imagine what would happen to your sales if you overcame that.
Here are some quick tips on selling via the phone. The main goal of a phone interview or selling over the phone is a transference of energy to the other person. With that said, smile, stand up straight, project your voice and inject some energy and personality into the conversation. Yes, have some fun on the phone. It is quite often that hiring managers give me the feedback that a candidate lacked warmth and/or enthusiasm on the phone. I call people that sound like this sub dudes because they are subdued.
If you are ever interviewing with me for one of my clients, for Sales Talent itself or you are trying to sell me one of your services you had better bring it on the phone.
